SriLankan Airlines collected yet another impressive accolade when it won the title of ‘Best Full Service Airline in Central & South Asia’ for the third consecutive year at the Future Travel Experience Asia Awards 2017 in Singapore, an event that recognizes the most customer-centric airlines and airports in Asia and Oceania.
SriLankan’s CEO Captain Suren Ratwatte said: “I am delighted to say that this award is the direct result of the extraordinary level of commitment by every member of our airline’s team, both in the air and on the ground. This demonstrates a high level of long-term consistency in our standards, in terms of the products and the service that we provide. Most importantly, our commitment to quality brings great benefits to our customers, whom we take pride in delighting at all times during their journey with us.”
Siva Ramachandra, Chief Commercial Officer of SriLankan Airlines, said: “Winning an important regional award once is creditable for any airline. But winning the same award three times in consecutive years points to a simply marvelous passenger experience that has been provided continuously, throughout our route network. ”
MORE AWARDS RECENTLY
Over the last several weeks, SriLankan has been honoured with a series of global and regional accolades. These include a prestigious Four Star Rating from the Airline Passenger Experience Association (APEX) in the first ever global airline industry rating programme based solely on passenger feedback; ‘Leading International Airline’ and ‘Best in Class’ at the South Asian Travel Awards 2017; and ‘Innovation in Commercial Airline Cabins’ at the In-flight Asia Pacific Awards.
Other recent awards include ‘World’s Leading Airline Operating to the Indian Ocean Region’ at the World Travel Awards; ‘Best International Airline – Asia’ for two consecutive years at the Tamil Nadu Tourism Awards; ‘Most Innovative Marketing Airline in China’ by Life Weekly magazine; and ‘Best Airline in South Asia’ at the Top Travel Awards, also in China.
The Central & South Asia region of the Future Travel Experience Asia Awards is comprised of 15 countries stretching from Bhutan in the east to Belarus in the west, with seven nations in Central Asia and eight in South Asia including India.